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The whole weight of a topsy-turvy actual property market fell on eXp World Holdings through the fourth quarter, with its income declining 13 % 12 months over 12 months to $933 million.

Whereas the cloud-based firm held onto its profitability within the third quarter with a internet earnings of $4.4 million, it did not do the identical for the fourth quarter, with internet losses reaching $7.2 million through the three months ending on Dec. 21, 2022.

The corporate’s adjusted working earnings earlier than curiosity taxes depreciation and amortization (EBITDA) declined 72.5 % from $13.1 million in This autumn 2021 to $3.6 million in This autumn 2022.

The losses had been attributed to a unstable housing market that noticed closed transactions decline 13 % 12 months over 12 months to 109,168. Gross sales quantity additionally declined 16 % 12 months over 12 months to $37.6 billion.

Regardless of contracting gross sales, eXp mentioned its whole agent rely elevated 21 % throughout FY 2022 to 86,203 — that means the Washington-based firm onboarded greater than 1,200 brokers since its October EXPCON when CEO Glenn Sanford introduced eXp had reached the 85,000-agent mark.

In an announcement earlier than the corporate’s dwell hearth chat (i.e. earnings name) on Thursday, Sanford struck an optimistic tone about eXp’s general place throughout the market, pointing to the brokerage’s full-year outcomes as proof of its skill to climate a shifting market.

“I’m excited to return as CEO of eXp Realty to drive our subsequent part of progress by doubling down on agent-centric innovation,” he mentioned. “Our mannequin was designed to resist various market circumstances, which uniquely positions us to proceed investing within the agent expertise in a down market. In flip, we maximize long-term progress and profitability.”

Though eXp confronted a tumultuous fourth quarter, the corporate’s full-year outcomes had been stable, with income growing 22 % from 2021 to $4.6 billion. The corporate was nonetheless worthwhile for the complete 12 months with its internet earnings declining 81 % from $81.1 million in 2021 to $15.4 million in 2022.

Actual property gross sales metrics had been additionally on the upswing for 2022, with eXp brokers closing 511,859 transactions (+15 % 12 months over 12 months) price $187.3 billion (+20 % 12 months over 12 months) — a mirrored image of eXp’s home and worldwide recruitment that included launches within the Dominican Republic, Greece, New Zealand, Chile, Poland and Dubai.

The adjusted EBITDA for FY 2022 was $60.5 million.

“Due to the laborious work of our brokers and our industry-leading working effectivity, our core eXp Realty North American enterprise remained solidly worthwhile within the fourth quarter regardless of the market downturn,” Sanford added. “In keeping with how we handle our enterprise, we at the moment are reporting segment-level monetary data, which additionally gives transparency into the monetary efficiency of our core enterprise and the investments we’re making to strengthen and lengthen our place as essentially the most agent-centric brokerage on the planet.”

In the course of the firm’s hearth chat, Sanford and eXp World Holdings CFO and Chief Collaboration Officer Jeff Whiteside struck a bullish tone about eXp’s long-term prospects. Sanford echoed insights from his newest Inman Join New York look, the place he touted the power of cloud-based fashions towards opponents with conventional fashions.

“What’s fascinating is the {industry} actually has been pretty gradual to answer the brand new regular even with the pandemic,” he mentioned. “Relative to most of the legacy franchise gamers, it actually appears like, a minimum of from a aggressive standpoint, that there’s a variety of brokerages which are mainly dinosaurs, educating different dinosaurs how you can be higher dinosaurs.”

“Due to that backdrop, we’ve been in a position to scale to actually tens of 1000’s of brokers and a whole lot of hundreds of thousands of {dollars}, truly billions of {dollars} in income in North America, and inside actually a reasonably brief time period,” he added. “The following part of eXp is progress. It’s one of many the reason why I got here again as CEO of EXP Realty  — to actually proceed our give attention to the agent-centric nature of the true property brokerage, leveraging our scale with the last word purpose of being the primary worldwide actual property, brokerage and model.”

Sanford mentioned eXp’s world agent internet promoter rating (73) proves the brokerage’s latest enhancements, which embrace the launch of Revenos, eXp Luxurious and different SUCCESS initiatives, are working and can proceed to draw a strong agent base.

“We imagine that now could be the time to truly develop in a down market,” he mentioned. “Our agent NPS rating [is] actually our North Star and actually an important predictor of our long-term success.”

“We’ve got an all-time excessive [score], globally, of 73,” he added. “And we proceed to form of double down on how we’re utilizing NPS as a instrument to truly drive a founders’ mentality into a company in a approach that creates key metrics for our staff to iterate round.”

Though the corporate expects 2023 to reflect 2022 by way of market headwinds, Sanford and Whiteside mentioned eXp is in a main monetary place with $100 million in money movement and no debt. These two issues, they mentioned, will allow the brokerage to maintain investing in its brokers and tech endeavors.

“We’re investing in merchandise to drive higher agent productiveness, which finally implies that they’re getting high-quality alternatives,” Sanford mentioned whereas teasing a coming replace to eXp’s web site expertise.

Just like the earlier quarter, eXp didn’t present forward-looking steering in its earnings. Nonetheless, Sanford highlighted the choice to function with higher monetary transparency and start segmenting the earnings outcomes for eXp North America, eXp Worldwide and Virbela.

“One of many causes I did that’s due to the difficult market, we needed to indicate to our brokers, workers, shareholders and others that at scale, eXp Realty, could be worthwhile in good occasions and unhealthy occasions,” he mentioned.

The corporate’s inventory (NASDAQ: EXPI) skilled a small elevate in after-hours buying and selling, with the worth per share rising 1.41 % to $12.25 — which is down from the 52-week excessive ($27.43), however significantly higher than the 52-week low ($9.96).

Its market cap stands at $1.84 billion.

Electronic mail Marian McPherson